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    Terms of sale

    1. Purpose

    These Terms & Conditions govern the relationship between the society A.B Management and its customers regarding the sale of products offered on the Soïa Paris website.


    2. Products

    Product descriptions and key characteristics are presented on the website.

    Images are for illustrative purposes only and are not contractually binding.

    All offers are subject to availability.


    3. Pricing

    Prices are listed in euros (€), including VAT, excluding shipping costs. For international customers, prices may be automatically converted into local currency at checkout depending on your payment method and location.

    We reserve the right to modify prices at any time. However, products will be charged based on the price in effect at the time of order confirmation.

    International orders (outside the EU)

    For orders delivered outside the European Union, prices may be adjusted depending on local regulations.

    In some cases:

    • Orders may be invoiced excluding VAT (tax-free export)
    • Import duties, taxes, or customs fees may apply upon delivery and remain the responsibility of the customer

    These charges are not included in the product price or shipping fees.


    4. Orders

    Orders are placed directly through the website.

    By confirming your order, you agree to these Terms & Conditions, as well as product descriptions and pricing.


    5. Payment

    Payments are processed securely online via available methods (credit card, PayPal, Apple Pay, etc.).

    Orders are processed once payment has been successfully confirmed.


    6. Delivery

    Shipping times and conditions are detailed in our Shipping Policy.

    Customers will be informed in case of significant delays.


    7. Right of withdrawal

    In accordance with applicable law, customers have a 14-day withdrawal period from the date of receipt of their order.

    To be eligible for a return, items must be unused, in original condition, with packaging and tags intact.

    Return shipping costs are the responsibility of the customer unless otherwise stated.


    8. Legal guarantees

    Products are covered by the legal guarantee of conformity and protection against hidden defects, in accordance with applicable consumer law.


    9. Liability

    We are not liable for any damage resulting from improper use of our products.


    10. Personal data

    Personal data is processed in accordance with our Privacy Policy.


    11. Governing law & disputes

    These Terms & Conditions are governed by French law.

    In the event of a dispute, French courts shall have exclusive jurisdiction.